FAQs

What metrics does the Velora ring track?
Answer: Our advanced biometric sensors continuously monitor your deep sleep, REM sleep, light sleep, and overnight blood oxygen levels (Sp02), giving you a complete, data-driven picture of your daily recovery and vitality.

Is the Velora ring water-resistant?
Answer: Yes, it features a water-resistant build designed to handle daily activities effortlessly-such as washing your hands, doing dishes, or walking in light rain. However, it is not recommended for swimming, diving, or prolonged submersion.

How long does the battery last on a single charge?
Answer: A single full charge delivers between 4 to 7 days of continuous 24/7
health tracking. When it's time to power up, it snaps securely onto the included magnetic charging cable for a fast recharge.

Is the ring compatible with my smartphone?
Answer: Yes. The Velora ring syncs seamlessly with both iOS and Android devices through our dedicated companion app, allowing you to review your health trends directly from your phone.

How do I find my correct ring size?
Answer: Because our rings are precision health-monitoring electronic hardware, we provide a detailed sizing chart with inner circumferences and diameters on the product page. Please measure your finger carefully following our step-by-step guide before placing your order to ensure an optimal fit.

What is your shipping timeframe?
Answer: We carefully process and quality-check all orders within 1 to 3 business days. Standard shipping then takes between 4 and 9 business days to arrive at your doorstep, completely free of charge.